+44 7769 355324 info@destinybhairworld.co.uk
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Legal Information

Our Terms & Conditions and Privacy Policy outline how we operate and protect your data.

Terms & Conditions

Last Updated: 10 August 2026

1. Introduction

Welcome to Destiny B Hair World ("we", "our", "us"). By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Booking and Appointments

All bookings are subject to availability. We reserve the right to decline or cancel any booking at our discretion.

  • Deposit: A non-refundable deposit may be required for certain services.
  • Cancellation: Please provide at least 24 hours notice for cancellations.
  • Late Arrivals: If you are more than 15 minutes late, we may need to reschedule your appointment.

3. Services

We strive to provide the highest quality hair services. However, results may vary depending on individual hair type and condition. Our stylists will advise you on the best course of action for your hair.

4. Payments

All payments must be made in full at the time of service. We accept cash, credit/debit cards, and online payments.

5. Refund Policy

If you are not satisfied with our service, please let us know within 48 hours. We will work with you to make it right. Refunds are at the discretion of management.

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Destiny B Hair World and is protected by copyright laws.

7. Limitation of Liability

Destiny B Hair World shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales.

9. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page.

Contact Us: If you have any questions about these terms, please contact us at info@destinybhairworld.co.uk

Privacy Policy

Last Updated: 10 August 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, and address.
  • Booking Information: Appointment details, services requested, and preferences.
  • Payment Information: Payment details processed securely through our payment providers.
  • Website Usage: IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

  • Process and manage your bookings.
  • Send you appointment confirmations and reminders.
  • Improve our services and website experience.
  • Send you promotional offers (only with your consent).
  • Comply with legal obligations.

3. Data Protection

We are committed to protecting your personal data. We implement appropriate technical and organizational measures to safeguard your information.

Your Rights: Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us.

4. Cookies

We use cookies to enhance your experience on our website. You can choose to accept or decline cookies through your browser settings. For more details, please see our Cookie Policy.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, email delivery services, and IT support.
  • Legal Authorities: When required by law or to protect our rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is 100% secure.

8. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Data Controller: Destiny B Hair World

ICO Registration: We are registered with the Information Commissioner's Office (ICO) in compliance with UK data protection laws.